I spent almost the entire day dealing with email. Yet somehow I have more in my inbox than I did this morning. It occurred to me today that eventually we’ll all reach a point when we receive more email than we actually have time to respond to — when the inflow outpaces our capacity. Then we’ll all need personal assistants! But who will be the personal assistant’s assistants? Actually, Mt. Email is the wrong imagery. It’s more like an email glacier. On the top, up where it’s warmer, a sludge of email flows through my inbox relatively quickly. But down below, where it’s colder and denser, there are emails that were deposited and then froze there somewhere back in the last ice age. Those I may never respond to, but not for lack of trying.