UX Week
Aug
25
Aug 28

UX Week

  • Hyatt Regency San Francisco

I'm so excited to be coming back to UX Week. I'll be sharing my recent research on the modernizing of the user experience field and its relationship to the customer experience discipline.

Forrester's Forum For Customer Experience Professionals
Jun
16
Jun 17

Forrester's Forum For Customer Experience Professionals

  • New York Hilton Midtown

I'll be speaking about the customer-obsessed enterprise. This talk will look at how leadership and culture influence an organization's customer-centricity. I'll also be introducing presenters from Cadillac, Capital One, and the New York Mets who will explain the changes they're making in their companies.

UX As A Team Sport (at UI19)
Oct
27
Oct 29

UX As A Team Sport (at UI19)

UX isn't (usually) something that you do alone. Great experiences result when smart and creative people work together, driven by shared passion for solving problems in a human way. To do that, you need people to work with you, to share what they know with you, and most importantly to believe that human-centered design matters.

In this full-day workshop, you'll learn how to be a confident, facilitative leader of an inclusive UX process that makes your teams — and your customers — love you just a little bit more than they already do.

Aug
13
7:00 pm19:00

UX Team of One Book Party

  • Adaptive Path

On Tuesday August 13th we'll be having a little book party for the UX Team of One at Adaptive Path—which is fitting, since that's where I learned everything I know. All are welcome. If you're in San Francisco on the 13th, please join us.

 Just RSVP if you plan to stop by: uxteamofone.eventbrite.com

Jul
9
6:00 pm18:00

UXPA: The UX Team of One Bootcamp

  • Washington, DC USA

This workshop is a hands on crash course in the skills, methods, and clever hacks that successful UX teams of ones use to work inclusively, efficiently, and effectively. It is also a frank and candid guide to the challenges and opportunities that you might encounter if you're a UX team of one. More info here: http://www.uxpa2013.org/bootcamp_buley